Values and sustainability
We greenstepers share similar sustainable values, common goals and an enthusiastic attitude towards doing, achieving and delighting our customers.
Our shared values guide everything we do
We have a strong set of values that are reflected in everything we do. Our values combine the desire to delight the customer, the will to renew and develop, the enthusiasm to produce and to achieve success together, and the honesty and appreciation of other people.
Sustainability is an integral part of our business, as we want to lead the way and be part of building a more sustainable business landscape for the future.
The focal points of our sustainability work are:
- Sustainable finance and governance
- Equal and healthy working community
- High-quality competence development
- Environmentally sustainable choices.
Our values
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The desire of delighting the customer
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The will to renew and develop
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The enthusiasm to produce and to achieve success together
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Honesty and appreciation of other people
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Sustainability is reflected in the way we work and in everything we do – because only when sustainability is at the heart of everything, can sustainability work be truly effective.
How are sustainability and values visible at Greenstep?
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Sustainability reporting
We publish an annual sustainability report. It summarizes the results of the previous year's sustainability work and the targets for the coming year. The latest sustainability report was published in June 2024.
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Sustainable business model
Our offices in various locations across Europe support our local customers' business development and local innovation, employment and growth. We also invest in Finnish growth companies and renewable energy.
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Equality and equity
Equality of part of our core values. Our Code of Conduct presents our main ethical principles. We monitor how equality is practiced through our annual employee satisfaction surveys.
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Healthy working community
We promote the wellbeing of our employees by supporting their health and ability to work and by fostering an open and supportive working environment. Our community spirit and employee satisfaction are high, with an eNPS of 69, a very good result.
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Sustainable choices
We make environmentally sustainable choices in all our operations and aim to minimize our carbon footprint, including procurement, travel, workplace safety policies, recruitment, competence development and investments.
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Continuous development
We support the development of our experts through coaching, interesting customer projects and internal training at the Greenstep Academy. In addition, our subsidiary Carestep was founded to promote the continuous development of its employees.
Safer Space principles for all greenstepers
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Be open & listen
Let’s not make assumptions about gender, sexual orientation, religion, physical ability, background, or other personal characteristics.
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Let’s not comment on physical appearance
We don't comment, especially on others' bodies, even though we would consider them to be positive.
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Let’s take everybody on board
No one is left behind.
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Let’s be curious to challenge stereotypes and learn
Each of us can still have stereotypes. We all make mistakes from time to time. It is important to give and receive feedback, learn from mistakes, give others space to learn, and apologize if we hurt someone.
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Words matter
Let’s select them carefully and with respect without assumptions. Example: If we don't know each other yet, we can avoid making assumptions by using gender-neutral expressions such as spouse or partner.
Our values can be seen in everything we do
Our work is based on shared values:
- The desire to delight the customer
- The will to renew and develop
- The enthusiasm to produce and achieve success together
- Honesty and appreciation of other people
How are our values reflected in the way we work? Let's hear it from greenstepers!
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Succeeding together means sharing goals with customers and the team while everyone is enthusiastic about being the best! It pushes us to develop and leave our comfort zone.
Tomi Holmberg
NetSuite Business Operations Lead
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At Greenstep, people give honest feedback and thanks to each other daily. Colleagues, their skills and assistance are appreciated, and we are equal regardless of the title. Everyone respects each other, and we can all be ourselves.
Raita Haarla
HR Partner
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Delighting the customer starts with listening to the customer and their wishes. In practice, we aim for flawlessness, friendliness, and always being on time with our work. High-quality work and mutual trust build a foundation for high-quality customer service.
Natalia Sitnikova
System Specialist, Mepco
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Greenstep services are renewed according to the customer needs, which brings new challenges. Coping with them and learning new things are the greatest motivating factors. Continuously developing will also ensure that we provide the most competent service possible to the customer.
Elina Kyllönen
Lead System Consultant, NetSuite
